FAQ

General

• Are you interested in endorsements or sponsorships?

  If you are a company or individual and are interested in endorsing or being endorsed by Inspected please email [email protected].

Music

• Where do I submit music demos to Inspected?

  Send your demos to: [email protected].

Orders

• I didn’t receive my order, what should I do?

  In very rare cases, packages get lost in the mail. If your package is lost we will replace it for you at no charge. However, if your tracking number indicates that your package has been delivered we cannot be held responsible. Please allow 1-5 working days for UK orders and up to 14 working days for international orders before contacting us at [email protected]

• Can I edit / change my order?

  If you have placed an order and would like to change it (product, size, shipping address etc) we will try our best to do so before your items are shipped. Please note we cannot promise to change orders we suggest double checking before placing your order. For order enquiries you should contact [email protected]

Security

• How secure is the Inspected shop and is my personal information kept private?

  The Inspected shop uses PayPal for payments which automatically encrypts your confidential information in transit from you to us, using the SSL protocol with an encryption key length of 128-bits - the highest level commercially available. Additionally our cart system is SSL certified to ensure all data sent and received during transactions is secured, giving you that extra piece of mind. All the information you provide to Inspected including your email address, billing and postage information are strictly private and confidential. Inspected acknowledges that it is bound by the Data Protection Act 1998 and that it will not disclose your details to any third party without your express written consent.

Shipping

• How do I return an item?

  Please consult our returns page here.

• Do you ship worldwide?

  Yes, we ship worldwide.